The Ministry of Foreign Affairs has announced changes to the provision of consular services to Ukrainian citizens abroad. This was reported by Komersant ukrainskyi
with reference to the Ministry of Foreign Affairs of Ukraine.
According to the ministry, the Foreign Ministry is preparing to launch an updated information and communication system that will help digitalise a number of consular processes.
“The launch of the updated system will initially reduce the operational time for the provision of consular services by 30-80% (depending on the type of service). Some services will be provided remotely or partially remotely,” the Ministry said.
To ensure high-quality data exchange, the MFA’s systems will be better integrated with registers and databases. They will also provide for user feedback.
In addition, the MFA is also working with the Ministry of Digital Transformation to integrate the receipt of documents from Diia into the new system.
It should be noted that on 23 April, the Ministry of Foreign Affairs ordered the heads of all diplomatic missions of Ukraine to temporarily suspend consular activities with Ukrainian citizens of conscription age until the provisions of the law on mobilisation are clarified .
on 24 April, the Cabinet of Ministers announced that Ukrainian men of military age would not be able to obtain passports abroad. Access to consular services will be possible only if they have valid military registration documents that have been updated in the TCC. However, it is still unclear how consular services will be provided to Ukrainian students abroad.