Electronic prescriptions and referrals are now in Diia: what will change for patients

4 February 01:46

Soon, Ukrainians will be able to receive medical notifications directly in the Diia app. This will apply to electronic prescriptions, referrals to doctors, and other important notifications from the electronic healthcare system (EHS). This was reported by Komersant ukrainskyi with reference to the Ministry of Digital Transformation.

The Cabinet of Ministers of Ukraine has approved changes that will allow patients to send information about medical services to Diia.

According to the press service of the Ministry of Digital Transformation, this initiative will provide convenient and quick access to medical data, eliminating the need to store paper certificates or search for SMS with codes.

Experts of the SE “Electronic Health” together with the National Health Service of Ukraine (NHSU) are already working on testing push notifications that will be sent to users through the application.

What medical notifications will appear in Diia

Users will receive the following types of notifications in the Diia app:

  • Confirmation codes for electronic prescriptions – now the patient will be able to quickly receive a prescription and redeem it at the pharmacy without any hassle.
  • Notificationsabout referrals to doctors – the system will notify you when a doctor has appointed consultations or procedures.
  • Requests for personal data processing and treatment plan approval – this will allow you to quickly approve medical decisions online.

What should I do if Diia is not installed?

If the user does not have the Diia app, notifications will be sent in alternative ways

  • via Viber (if this messenger is active on the phone);
  • if it is not available, via SMS.

Thus, patients will not be left without important information even if they do not use Diia.

Why it is necessary

The digitalization of medical services in Diia greatly simplifies the interaction of patients with doctors and pharmacies. There is no longer a need to look for lost paper prescriptions or wait for SMS with codes – all the necessary information will be in one place, in a convenient format.

Currently, specialists are testing the new functionality, and soon Ukrainians will be able to use the updated features of Diia to maintain their health and have comfortable access to medical services.

Дзвенислава Карплюк
Editor